Shipping Policy
Shipping Policy
Thank you for shopping with The Modern Nest. We want you to know what to expect when you place an order.
Order processing
Orders are typically processed within 1–3 business days, Monday through Friday, excluding holidays. You will receive an order confirmation by email after checkout. When your order ships, we will send tracking information to the email address used at checkout.
Shipping within the United States
We currently ship to all 50 U.S. states. Shipping costs and available delivery options are shown at checkout before you complete your purchase.
Delivery time can vary based on the item, fulfillment location, carrier, and destination. If your order contains multiple items, they may ship separately and arrive on different dates. You will receive tracking information for each shipment when available.
Tracking
Tracking information is sent once the carrier accepts the shipment. Carrier tracking can take a few business days to show movement after the label is created. If you have not received tracking information within 5 business days after placing your order, please contact us and we will look into it.
Sales tax
Sales tax, where applicable, is calculated at checkout. We currently ship only within the United States.
Address accuracy
Please review your shipping address carefully before completing checkout. We may not be able to change an address after an order has entered processing or shipped. If a package is returned because the address was incorrect or incomplete, additional shipping charges may apply for re-shipment.
Lost, damaged, or incorrect items
If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We will review the issue and provide the next steps under our Return & Refund Policy.
Need help?
Email estebannegron2012@gmail.com. We reply within 1–2 business days, Monday through Friday.